Frequently Asked Questions

Have a question? We have the answer! Check out common inquiries we receive below. If your question is not answered here, please visit the Contact Us page or email us at


When does my order ship?

We ship the next business day from our Scottsdale, Arizona location. If your order is placed on the weekend, it will be shipped Monday morning (excluding holidays). Shipping can take 1 to 6 days — depending on your location.

How do I know my order shipped?

You will receive an email confirmation notifying you that your order has shipped. This email will also include tracking information.

How can I reach customer service?

You can visit the Contact Us page to send us a note or contact us by phone at (800) 300-0331.

What is your return policy?

We stand behind all our products. If you are not happy, we are not happy. Contact us within 60 days after your product was purchased to receive a full refund.


Where are Applied Health products manufactured?

All of our products are manufactured in the U.S.A. in FDA-approved facilities.

Are Your Products GMP Compliant?

Yes, our supplements are produced in facilities that are certified to direct Good Manufacturing Processes. Specific quality standards are followed to ensure each product has the right identity, purity, strength, and composition.

Where are Applied Health Ingredients sourced?

While we manufactur our products in the U.S.A. not all ingredients can be found here. Our raw materials may be sourced in the U.S.A. and across the world, following strict pharmaceutical or food grade standards. We are continually updating our source of ingredients to find the best, highest quality ingredients.

Can I take CellRenew PRO twice a day?

Yes. Several customers take our CellRenew product more than once a day to accelerate the benefits. Customers may take four capsules in the morning on an empty stomach, 20 minutes before food and four capsules in the evening on an empty stomach, 20 minutes before food.

Can I take CellRenew STS twice a day?

Yes. Customers who want to boost the benefits of CellRenew STS may take two capsules in the morning on an empty stomach, 20 minutes before food and two capsules in the evening on an empty stomach, 20 minutes before food.

What is hydrolyzed collagen type II?

Hydrolyzed collagen type II comes from chicken sternal cartilage and is composed of small amino acid compounds known as collagen peptides that are easily absorbed and used in the body.

My Account

How do I register an account?

You can set up an account using your name, email and password by clicking here

What should I do if I forget my password?

You will need to reset your password by clicking Forgot Your Password? on the Login page

Are my personal details safe when I create an account?

Yes your personal details will remain safe at all times. To find out more, please see our Privacy Policy

Can I sign up to receive special offers & rewards?

Yes, you can sign up to our email newsletter by visiting the bottom of our homepage. You will need to enter a valid email address and then click Subscribe. By signing up you will receive our latest offers and news.

How do I unsubscribe from receiving special offers?

You can unsubscribe by clicking the Unsubscribe option on one of the email newsletters you receive from us. Please note if you have subscribed to different campaigns you will need to Contact Us and we will unsubscribe you from all email marketing. Once completed, you will not receive any further email correspondence from us in future.